Customer Care Pledge


Our Customer Care Pledge

The Rimrock Automotive Group is an enterprise centered around families. Its gracious corporate culture is enlivened by the purpose of 'serving people.'.

Each and everyone of our valued employees are experienced and trained to deliver courteous and friendly customer Service. How we do business really is more important than how much business we do. Our customer care pledge is to speak the individual needs of each and everyone of our valued customers, and entertain their cares and concerns. 

With a friendly knowledgeable staff, great customer service, and prices that will make you smile, we're to serve. That's why people have driven hundreds of miles to do business with us. Experience the difference at the Rimrock Automotive Group, offering dedicated family service.

If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

No-hassle, no-pressure sales

At the Rimrock Automotive Group, we endeavor to be the recognized leader in automotive retail in the State of Montana. We are proudly serving Billings, Laurel, Lockwood, Livingston, Miles City, Hardin, Forsyth, Red Lodge and other locales as the #1 automotive group in the State of Montana.

We're committed to treat each and everyone value customer as part of our family, with courteous friendly customer service and low reasonable pricing. With an exemplary track record of quality vehicle purchasing and professional service experience, we hope to elicit maximum customer satisfaction, so our customers keep coming back freely, again and again!

What does our customer care pledge mean?

  • Our commitment to delivering exceptional, friendly and courteous customer service!
  • Free courtesy shuttle for our service customers. Don't want to wait? Need to run some errands or go shopping? We understand.
  • A friendly courteous staff eager to answer your sales questions.
  • Clean, climate-controlled waiting areas, with access to water, beverages, free Internet wi-fi access for your laptop PC, tablet, or mobile device.